Research Overview
I primarily work on three research areas: (1) rhetorics of information labor, (2) information technology assemblages of the Web, and (3) rhetorical approaches to studying information infrastructure. More palpably, I study how designers, developers, and technicians talk about information infrastructure, particularly its standards and classifications. By information infrastructure, I mean the enabling resources of information and communication technologies. Our language affects the world we live in, including its information and communication technologies. I therefore work to identify the rhetorics that support information infrastructure.
Primary Research Questions:
- What rhetorics consistently appear throughout infrastructural communication?
- How do these rhetorics generate knowledge ontologies throughout history?
- Which cultural values are expressed during the design and use of information infrastructure?
- How do values of infrastructure change across different publics?
- How can this research be used to craft better information infrastructure?
I’ll be linking full-text to these soon. In the mean time, contact me if you’d like a copy.
(September 2008) “Technical Documents as Rhetorical Agency,” Archival Science, Vol. 8 Issue 3, 199–215
(April 29, 2011) “Passing the ACID Test: Rhetorics of Web Standardization” paper for The SLIS/SOIS Research Forum 2011 in Milwaukee, WI
(November 16, 2010) “Constituting Technical Standards: How to Build an Infrastructure” paper for The National Communication Association’s 96th Annual Convention in San Francisco, CA
(November 13, 2009) “A Discipline and its Constituents: Shaping Scholarship through Administrative Publics,” paper with co-panelists John Rief and Greg Schneider for The National Communication Association’s 95th Annual Convention in Chicago, IL
(October 10, 2009) “The Ethics of a Burgeoning Internet Profession: A Historical Study of Descriptive Ethics,” paper for The 10th Annual Conference of the Association of Internet Researchers in Milwaukee, WI
(October 9, 2009) “Javascript Ninjas, CSS Samurai, and Actionscript Assassins: The Ethos of Internet Labor,” paper with co-panelists Brenton Stewart, Pamela Conners, Katie Ramos, and Robert Glenn Howard for The 10th Annual Conference of the Association of Internet Researchers in Milwaukee, WI
(March 28, 2009) “Documenting Information Science,” paper for DOCAM 2009 in Madison, WI
(January, 2009) “Tarrying with Organization: Pedagogical Insights from the Post-Lacanian Tradition,” paper for Association of Library and Information Science Education 2009 Annual Meeting in Denver, CO
(October 28, 2008) “History and Information Essences in/of LIS Education,” short paper for ASIS&T 2008 Annual Meeting in Columbus, OH
(May 16, 2008) “The CSS Standard: A Critical Analysis of Standards and New Media Labor,” paper for Thinking Critically: Alternative Perspectives and Methods in Information Studies Conference in Milwaukee, WI
(March 28, 2008) “Documentation and Mediation: The Effects of Web Standards on Rhetorical Agency,” paper for DOCAM 2008 in Madison, WI

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